Comtest Wireless enables BaneNOR to monitor GSM-R service quality online


New NetProbe Cloud web browser solution makes it easy for BaneNOR (previously Jernbaneverket) to monitor call drops, handover failures and other GSM-R testing KPIs, 24/7.

Comtest Wireless, independent experts in the field of GSM-R and ERTMS test and monitoring solutions announces the launch their web browser-based solution, NetProbe Cloud.

One of the first organisations to adopt the new NetProbe Cloud solution are Norwegian railway infrastructure manager, BaneNOR who wanted to extend their capabilities by making selected data and reports available online, as well as from dedicated computers in the Head Office.

GSM-R monitoring & BaneNOR

In order to understand potential issues, BaneNOR monitors signal levels and quality performance from the GSM-R network and the Telecoms Mobile Network Operators.

The organisation has been using the Comtest Wireless active monitoring solution since Spring 2014. Phase 1 used racks on test trains to enable automatic data collection from the GSM-R network. Phase 2 included collecting signal level and quality data from the Mobile Network Operators, which makes it easier to manage interference issues. The combined data and analysis provides a valuable overview of the entire GSM-R network and where issues such as call drops and handover failures, occur

Using the Comtest Wireless solution, has given BaneNOR:

  • better quality measurements
  • more frequent measurements
  • better data set comparability
  • greater issue awareness
  • time savings

As a result, BaneBOR are able to collect and store large volumes of data, making it faster and easier to analyse trends, identify areas of degradation and troubleshoot issues.

NetProbe Cloud

In 2016, BaneNOR wanted to extend their capabilities by making selected data and reports available online, as well as from dedicated computers in the Head Office.

Using NetProbe Cloud, the GSM-R management team now has remote access 24/7, to specially configured data results. The team have found the software is intuitive to use; Comtest Wireless provided full support to deploy the platform and is also ready to support BaneNOR with any future requirements.

If you want to learn more about NetProbe Cloud, please contact us.

Request the case study here.